Royal Mail’s here to help us!

 If you need more time to get to the door or for your postie to knock louder, then set your requirements in the Royal Mail App.

Simply follow steps 1 to 3 below and then use the Accessibility option to make your selection.

How to use this service

  1. Download the Royal Mail App and set up a new account (if required)
  2. Go to the account section and manage account
  3. Here you can select address and delivery preferences
  4. Set a Safeplace and/or Accessibility requirement
  5. Pick one of the options and save.

Alternatively, if you are unable to use the Royal Mail App, we can set an accessibility requirement on your behalf if you contact usOpens in a new window.

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